Genie

Granting guest wishes (without a magic lamp)

Between the moment a guest makes a booking and their arrival, Genie handles all their requests. "I need to change my stay dates." Granted! "I want to check out later." Done!

grants all guest requests from booking to arrival
handles no-shows and cancellations
updates check-in times
adds late check-out to bookings
flags technical and operational errors
alerts housekeeping when check-in times change

Genie in action

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